Frequently asked questions

College coaches who run youth and prospect camps and want to spend less time on admin. SideCoach handles registration, payments, parent communication, and camp-day check-in in one place, so your staff can focus on coaching.

Sports Manager is SideCoach's complete camp platform, and it works for every sport. It runs your camps from start to finish, including your custom camp page, registration, payments, parent communication, and camp-day check-in.

The Lineup Builder is a feature inside Sports Manager, not a separate product, and it's currently available for baseball and softball programs. It automatically builds fair, game-ready lineup cards and schedules for prospect camps based on the rules you set. Support for more sports is coming soon.

Getting started is simple. You can either fill out our information form and a member of our team will reach out to you, or book a call with us directly. On that call, we'll walk you through how SideCoach works, answer any questions about your program's camps, and outline the next steps to get your camps live.

We begin building your custom page. You will send us logos, approve all the text and we will build it out fully designed for your program with a 5 day turn-around time from the time we receive the material. You then just need to connect to the Stripe account and you will be set to run your first camp.

Yes. You can switch to SideCoach at any point, even if your camps are already live and families have already registered. We've built a feature that lets you import your existing camper registrations directly into SideCoach, so every camper who signed up on your previous platform carries over into your new system. Your camps, your registrations, and your families all end up in one place, with no need to wait until the end of the season to make the change.

Very little. SideCoach handles about 95% of the onboarding process, so your staff can stay focused on coaching while we get everything set up.

Your part takes less than two hours in total:

• Join a brief introduction call with our team
• Send us the photos you'd like featured on your camp pages
• Review and approve the text for your site
• Connect your Stripe account so you can receive payments
• Share any existing camp and registration data

From there, our team takes care of the rest. We build your custom camp page, post your active camps, upload your content, and connect your email accounts, so your camps are ready for families without you having to manage the setup yourself.

Registration payments are processed securely through Stripe and deposited directly into your program's bank account through Stripe Connect. Payouts are automatic, and you can track revenue, refunds, and deposits at any time from your SideCoach dashboard.